Lagos · Nigeria

Chidera
Obijiaku

Fintech PM · CX & Operations · Builder

"A girl who wanted more.
Didn't know how.
Didn't stop."

I've spent 7 years inside Nigerian fintech — handling complaints at 7am, building SOPs under pressure, moving from customer service to product management without a roadmap.

Nobody handed me a blueprint. I built one. And now I share everything I know — for the women still figuring it out.

This is where my work lives.

Fintech Product CX & Operations Agency Banking Women in Fintech Building in Public
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The story

She started
with nothing
but hunger

"The fear of ending poor is real. But so is the refusal to stop."

I started my career selling phones in Uyo during NYSC. Then customer service at ALAT by Wema Bank. Then eTranzact. Then Remita — where I grew from CX Executive to Product Manager across payments, lending, and agency banking.

None of it was linear. None of it was easy. And I carried something heavy through all of it — the loss of my mum in 2014, which taught me earlier than most that safety is something you build, not something you wait for.

That's why I build. Not just for income — for legacy. For the traces I want to leave behind. For the women coming behind me who need to see that it's possible, and that the path doesn't have to be lonely.

I'm 29. I'm based in Lagos. And I'm just getting started.

What I do

7 years of fintech.
Packaged for you.

01
Digital Products

Templates, SOPs, frameworks and playbooks built from real fintech operations experience. Plug-and-play. Ready today.

Browse the store →
02
Writing & Insights

Honest writing about fintech, careers, building wealth from scratch, and what it actually takes — from someone still in the middle of it.

Read the newsletter →
03
Consulting

Fintech CX strategy, operations structure, and product management advisory for early-stage teams who need experience, not theory.

Work with me →
Resources

Built from
real experience.

01
The Fintech CX & Ops Playbook
5 SOPs · 3 templates · KYC/AML checklist · CX metrics tracker · team performance framework. For Nigerian and African fintech teams.
Get it →
02
Career Guide — CX to Product Manager
The transition guide I wish I had. How to move from customer experience into fintech product management — honestly, practically, step by step.
Coming soon
03
The Newsletter
Honest writing for first-generation wealth builders. Building while afraid. Moving while uncertain. No performance — just truth, every two weeks.
Subscribe →
Let's connect

You are not
alone in this.

If you're building something, figuring something out, or just need to know that someone else is doing it too — I want to hear from you. This work is for you.

Email [email protected] LinkedIn linkedin.com/in/chidera-obijiaku X / Twitter @chideraobijiaku Store Fintech resources on Gumroad